Cookie Policy

This Cookie Policy explains how Wise Energy Solutions Ltd (“we”, “our”, “us”) uses cookies and similar technologies to recognise you when you visit our website. It sets out what cookies are, why we use them, and how you can control them.

By using our website, you agree to the placement of cookies on your device in accordance with this Cookie Policy.

1. What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, or tablet when you visit a website. They allow websites to function properly, improve performance, and provide useful information to site owners. Cookies can also help deliver a more personalised browsing experience by remembering your preferences and interactions.

Not all cookies collect personal information, and you remain in control of your cookie settings at all times.

2. Why Do We Use Cookies?

Wise Energy Solutions uses cookies to:

• Enable essential website functionality – such as page navigation, secure areas, and forms.
  
• Understand visitor behaviour – through analytics tools that track how users interact with the site.
  
• Improve user experience – by remembering your preferences and tailoring content to your interests.
  
• Support marketing efforts – by displaying relevant adverts or promotions about our services.
  
• Ensure website security – by detecting fraudulent activity and protecting against malicious use.
  

Using cookies helps us deliver a website that is efficient, safe, and tailored to the needs of our customers.

3. Types of Cookies We Use

We categorise the cookies we use into the following groups:

a) Strictly Necessary Cookies

These are essential for the website to function. Without them, services such as secure login, form submission, or navigation would not work. They do not gather information about you for marketing purposes.

b) Performance Cookies

Performance cookies collect anonymous information about how visitors use our site, such as which pages are most popular and how long visitors spend on them. The information is used only to improve how our website works.

c) Functionality Cookies

These cookies allow our website to remember choices you make (such as language or location preferences) and provide enhanced, personalised features. For example, they can remember your login details so you don’t have to enter them repeatedly.

d) Targeting and Advertising Cookies

These cookies are used to deliver adverts that are more relevant to you and your interests. They also help measure the effectiveness of advertising campaigns. They may be placed on our site by third-party service providers.

4. Third-Party Cookies

In addition to our own cookies, we may allow third parties to place cookies on your device for analytics, advertising, or embedded content such as videos or social media sharing buttons.

We do not control third-party cookies and recommend that you review their cookie policies for further information. Examples include Google Analytics, social media platforms, and advertising partners.

5. How Long Do Cookies Last?

Cookies may be “session cookies” or “persistent cookies”:

• Session cookies are temporary and are deleted from your device once you close your browser.
  
• Persistent cookies remain on your device for a set period or until you delete them. These help us recognise you when you return to our website.
  

5. Managing and Controlling Cookies

You remain in control of cookies. Most browsers automatically accept cookies, but you can change your browser settings to decline some or all cookies. You can also delete cookies already stored on your device.

Please note: disabling cookies may limit your access to certain features and reduce the overall functionality of the website.

For guidance on managing cookies, consult the “Help” section of your browser or visit:

• www.allaboutcookies.org
• www.youronlinechoices.eu

7. Links to Other Websites

Our website may contain links to other websites of interest. Once you leave our site and access a third-party site, we are no longer responsible for how that site uses cookies or manages your personal information. We encourage you to review the cookie and privacy policies of any third-party websites you visit.

8. Your Consent

By continuing to use our website, you consent to the placement of cookies on your device. If you do not agree with this policy, please disable cookies in your browser settings or refrain from using our website.

9. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, law, or our business practices. Any updates will be posted on this page with an updated “Effective Date”. We encourage you to review this policy regularly to stay informed.

10. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Wise Energy Solutions Ltd
302 Clifton Drive South
Lytham St. Annes
Lancashire, FY8 1LH
Email: [email protected]
Phone: 01253 804 151

Summary

Cookies are an important tool for delivering an efficient, secure, and personalised browsing experience. At Wise Energy Solutions, we use them responsibly to enhance the performance of our website and provide value to our customers. You are always in control, and you can choose whether to accept or decline cookies at any time.